COVID-19: Many people are still shocked to discover they may have coronavirus
During this pandemic, healthcare workers have been on the front lines, lauded as heroes but also targeted by anti-vaccine mandate protesters. Postmedia went behind the scenes and spoke with a range of Fraser Health Authority staff for this five-part series to see how they’re coping. Here is part five:
Who do you live with a complete stranger asks over the phone. How many bedrooms in your home?
Who else was at that party you went to? Who have you been in close contact with since?
Those questions and many, many more are all part of a COVID-19 contact tracer’s job, and while the questions might seem intrusive, most people — the vast majority of them — are happy to hear from Shaan Laura, a criminology student at Kwantlen Polytechnic University who has been a contact tracer since January.
The reason for the questions is to ensure someone who caught the virus can isolate alone at home, away from other members of the family.
It’s an effort to mitigate exposure even within a household.
“So sometimes people might feel like we’re snooping or spying on them, but we’re just trying to keep everyone within a household safe,” Laura said.
In his 10 months on the job, most people are not only cooperative, most are expecting his call.
“In some situations, they aren’t very nice people, but the chances of that are quite low, actually,” he said.
“There are some people who deny that COVID’s a thing, or they believe they’ve received false results, stuff like that. But we try our best to keep it cool, to explain the situation.